Frequently Asked Questions

Your guide to shopping with Thesis.

What is the standard shipping timeframe?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I initiate a return or exchange?

We offer a 30-day return policy. You can initiate a return or exchange through our online portal using your order number and zip code. Items must be unworn and include original tags.

Where can I find the size guide?

Each product page features a detailed size chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At Thesis, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, sourced from certified sustainable suppliers.

Can I modify or cancel my order after it's been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.